Our personnel know every aspect of our business operation. All departments
are interlinked to provide our clients, patients and physicians, the best service.
SECURITY AND QUALITY:
With more test than anyone performed locally at our facilities, your
sample preserves freshness, while preventing unnecessary shipping delays to your samples.
STAT samples are run upon request and reported inmediately.
Robotics system distribute samples through all our departments, ensuring that everything gets were it needs to.
A barcode system integrates your lab to ours, treating your sample as if it were on your site. Remote Data Entry ensures
precision in your orders, while Remote Reports allows you to receive your results promptly and safely.
Our equipment is the most technologically advanced to ensure quality and reliability
within the Gold-Standard requirements.
Immuno Reference Lab courier service is available
in your area and shipping is handled through on of our shipping partners. Our uniformed couriers are prompt and courteous,
and logistics are established to optimize specimen integrity from pickup to laboratory delivery.
supplies for samples referral are provided free of charge by Immuno Reference Lab. Just order listed supplies through
our Customer Service Center.
Rigorous inspections by the Puerto Rico Health Department are performed annually to our
Puerto Rico regulations do not recognize such thing as a waived test, so no personnel other than a
Medical Technologist performs every test. Even a simple dipstick test is performed with a well documented QC.
Our Medical Technologist take 36 continued education credits each 3 years and are submitted to peer studies frequently.
Their knowledge and experience surpass any standard.
QC is resumed in our
phrase "Treat each sample as if it was your own or from a loved one".
Immuno Reference Lab maintains a corporate Contingency Plan for Crisis Recovery and Business Continuation.
The purpose of this plan is to ensure prompt recovery of Immuno Reference Lab critical business functions in the event of
a crisis affecting any aspect of our continued patient care service. In the event of a local, regional, or national
crisis which adversely affects timely delivery of specimens to the facilities, Immuno Reference Lab will expeditiously initiate
specific Client Notification Procedures to provide clients with necessary information and instructions on prearranged
transportation and testing alternatives.